Our Mission
To live by the 10 Commandments of Good Business.
- A CUSTOMER is the most important person in our business;
- A CUSTOMER is not dependent on us-- we are dependent on them;
- A CUSTOMER is not an interruption of our work-- he is the purpose of it;
- A CUSTOMER does us a favor when he calls-- we are not doing him a favor by serving him;
- A CUSTOMER is part of our business-- not an outsider;
- A CUSTOMER is not a cold statistic-- they are a flesh-and-blood human beings;
- A CUSTOMER is not someone to argue or match wits with;
- A CUSTOMER is a person who brings us his wants-- it is our job to fill those wants;
- A CUSTOMER is deserving of the most courteous and attentive treatment we can give him;
- A CUSTOMER is the life-blood of our business.